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Don't Delay! Activate Today!

Your TB&T Debit Mastercard® is becoming a
Visa® Debit Card!

Before April 30 - Activate your new Visa Debit Card.

📞 When activating your new card, you may call from your home or mobile number
as long as those numbers are on your bank profile as authorized telephone numbers.

💳 You MUST establish your debit card PIN when you call to activate
as your current PIN does not transfer from your old card to your new card.

💳 Update your card information with any merchants, billers, or other service providers that have it saved.
Please use the information attached below to be prepared
and learn more about the benefits of your new Visa card.

Enjoy the convenience and security of Visa

Please make sure you are ready when your new card arrives.
We have provided important Consumer and Business cardholder information below.
If you are a Business customer with a debit card, you will be receiving our NEW Visa Business Debit Card.
Learn more about this new card and all of the benefits it can offer.




Introducing Zelle — a fast, safe and easy way to send money in minutes1 to friends, family and others you trust, right from the Troy Bank & Trust mobile app. Zelle makes it easy to send money to, or receive money from, people you trust with a bank account in the U.S. Find Zelle in your Troy Bank & Trust app.

Learn More

Zelle Customer Support:
855.212.3440 | Hours: 7:00 am - 11:00 pm CT

TB&T Customer Service Department:
334.807.5110 | toll free 888.258.8769 |


Reminder about keeping your financial information secure

Just a reminder - We strive to keep your information secure. Please be extra cautious regarding phone calls you receive asking for your bank account number, debit card number or Online Banking information. Please do not give your bank account number, debit card number or routing number over the telephone in a phone call you did not initiate. When you call the bank, we will ask you certain questions to verify your identity. This only occurs when you initiate the phone call to the bank. When in doubt, hang up and call your trusted banker!


You are leaving Troy Bank & Trust

By clicking Continue, you will be taken to a website that is not affiliated with Troy Bank & Trust. Please be advised that you will no longer be subject to, or under the protection of, the privacy and security policies of Troy Bank & Trust's website. We encourage you to read and evaluate the privacy and security policies of the site you are entering, which may be different than those of Troy Bank & Trust.


Unsecure Email Disclosure

Your privacy is very important to us. We would like to advise you that Internet email is not a secure method of communication. Please do not submit any information that you consider confidential. We recommend you do not include any specific identifying information such as your social security, account, PIN numbers, date of birth, etc...


Affiliate Website Notice

By clicking Continue, you will be taken to our affiliate's website. Products and services offered shown will be provided by our affiliated entity. Some products offered may not be FDIC insured. Please read the privacy and security policies on our affiliate's website. In some instances, these policies may differ from those of Troy Bank & Trust Group.