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Your Online Banking has
a new look and new feel!

Your digital experience is important to us. That's why we've made improvements to your online banking - helping you stay connected to your money, with added convenience and confidence.

Your Online Banking has been enhanced and ready to use!
 


We have compiled a list of helpful information and FAQs to help with any confusion with our newly enhanced Online Banking system. Please also be aware of the Supported Online Banking Operating Systems and Browsers for our enhanced Online Banking system. Click on the links below to learn more.

 

 FAQs for Enhanced OLB                        Supported Browsers and OS                  



Here's what's changing:


An optimized experience
Whether you access Online Banking from a desktop, tablet or smartphone - the experience will adapt to your device - and include touch-enabled capabilities. 

Improved navigation and functionality
Our new, more intuitive navigation and design will provide simpler access to key features, making it faster to find the information and tools you need.


Rest assured, you'll find the same advanced security you know and trust.

Questions about our Online Banking enhancements? Contact our Customer Service Department during normal business hours at 334.807.5186, toll free at 888.258.8769 ext. 5186 or email us at ebanking@troybankandtrust.com.

Reminder about keeping your financial information secure

Just a reminder - We strive to keep your information secure. Please be extra cautious regarding phone calls you receive asking for your bank account number, debit card number or Online Banking information. Please do not give your bank account number, debit card number or routing number over the telephone in a phone call you did not initiate. When you call the bank, we will ask you certain questions to verify your identity. This only occurs when you initiate the phone call to the bank. When in doubt, hang up and call your trusted banker!

You are leaving Troy Bank & Trust

By clicking Continue, you will be taken to a website that is not affiliated with Troy Bank & Trust. Please be advised that you will no longer be subject to, or under the protection of, the privacy and security policies of Troy Bank & Trust's website. We encourage you to read and evaluate the privacy and security policies of the site you are entering, which may be different than those of Troy Bank & Trust.

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Unsecure Email Disclosure

Your privacy is very important to us. We would like to advise you that Internet email is not a secure method of communication. Please do not submit any information that you consider confidential. We recommend you do not include any specific identifying information such as your social security, account, PIN numbers, date of birth, etc...

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Affiliate Website Notice

By clicking Continue, you will be taken to our affiliate's website. Products and services offered shown will be provided by our affiliated entity. Some products offered may not be FDIC insured. Please read the privacy and security policies on our affiliate's website. In some instances, these policies may differ from those of Troy Bank & Trust Group.

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